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Everything you need to go from signup to sold-out. Building an integration instead? Head to the API reference.

🔌API reference →REST endpoints, authentication, webhooks, and signatures
🚀

Getting started

10 min
  1. 1Sign up and pick a plan — the $50 two-week trial gives full access and is credited to your first invoice.
  2. 2Complete branding: logo, colors, and reply-to email.
  3. 3Connect a payment gateway — Nexpay for SEPA settlement, or Stripe/PayPal.
  4. 4Invite your team and assign roles (admin, manager, staff, viewer).
🎪

Publishing your first event

15 min
  1. 1Open Events → Create event and complete the 3-step wizard.
  2. 2Add ticket tiers — set price, quantity, and sale windows.
  3. 3Preview the public page, then hit Publish.
  4. 4Share the event URL; sales appear on your dashboard in real time.
💳

Setting up Nexpay

20 min
  1. 1Request API credentials from your Nexpay account manager.
  2. 2Add NEXPAY_KEY, NEXPAY_MESSAGE_SECRET and NEXPAY_OUTGOING_SECRET in Settings → Payments.
  3. 3Register the webhook endpoint shown in the dashboard with Nexpay.
  4. 4Run a test payment — the order should move pending → paid via webhook.
📲

Running check-in

10 min
  1. 1Open Check-in on any staff phone, tablet, or laptop.
  2. 2Scan attendee QR codes or type the code manually.
  3. 3Duplicates are flagged instantly with the original entry time.
  4. 4Watch the live entry-rate counter to staff gates dynamically.
📣

Email campaigns

15 min
  1. 1Create a campaign and pick an audience segment (all attendees, tier, past events).
  2. 2Write the email or start from a template; add A/B variants on Professional.
  3. 3Schedule or send — opens, clicks, and attributed purchases track automatically.
🧾

Billing & plan changes

5 min
  1. 1Billing shows your plan, seat usage, and invoice history.
  2. 2Upgrades unlock features immediately and are prorated.
  3. 3Downgrades apply at the next billing cycle; data is never deleted.

Quick reference: ticket lifecycle

How a ticket moves through the system
reserved ──▶ sold ──▶ checked_in
   │            │
   │            └──▶ refunded   (organizer approves refund; Nexpay reversal issued)
   └──▶ voided                  (order failed or expired before payment)

Order statuses:  pending → processing → paid | failed → refunded
Payment states:  PENDING → COMPLETED | REJECTED   (delivered via signed webhook)

Still stuck? Contact support — Starter gets a 48-hour SLA, Professional 12 hours, Enterprise has a 24/7 dedicated manager.